Terms & Conditions

1. Acceptance of Terms

By accessing and using this website www.shaffrose.com, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Products & Services

Shaffrose offers a curated range of cosmetics, garments, and related lifestyle products. All products listed are subject to availability and final confirmation by us.

• All products are subject to availability
• Prices are subject to change without notice
• We reserve the right to limit quantities
• Product images are for illustration purposes only

3. Orders & Payment

• We accept payments via UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD).
• All prices are listed in Indian Rupees (INR).
• Orders will be processed only upon successful payment or confirmation for COD.

4. Shipping & Delivery

• We ship across India.
• Delivery times may vary depending on location, product availability, and courier partner logistics.
• Delays due to unforeseen circumstances are not under our control.

5. Return & Refund Policy

• Products can be returned within 7 days of delivery if they are damaged, defective, or different from the order.
• Refunds will be processed to the original payment method within 7–10 working days after inspection.
• Return shipping charges may be applicable in some cases.

6. Cancellation Policy

• Orders can be cancelled before dispatch.
• Once shipped, cancellation is not possible. In such cases, you may initiate a return after delivery.

7. Customer Support

You can reach our customer support team through:

• Phone: +91 8089624440
• Email: [email protected]
• Live Chat: Available on our website during working hours

8. Intellectual Property

All content, logos, images, and trademarks on this site are the property of Shaffrose and cannot be reused without permission.

9. Limitation of Liability

Shaffrose is not liable for any indirect or incidental damages arising from the use of our site or products.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Malappuram, Kerala.