Return Policy

1. Return Eligibility

You can request a return if:

• You received a damaged, defective, or wrong item.
• The product is unused, unwashed, and in its original packaging.
• You raise a return request within 7 days of delivery.

Products not eligible for return:

• Items used or tampered with.
• Personal care or hygiene products (unless damaged/defective).
• Products marked as "non-returnable" on the product page.

2. How to Request a Return

1. Go to “My Orders” on our website.
2. Select the product and click “Request Return”.
3. Or contact our support team:

• Phone: +91 8089624440
• Email: [email protected]
• Live Chat: Available on our website during working hours

We will arrange a reverse pickup in most serviceable areas. In some cases, we may ask you to ship the item back.

3. Refund Policy

• Once the returned item is received and inspected, your refund will be processed within 7–10 working days.
• Refund will be issued to the original payment method (for prepaid orders).
• For Cash on Delivery (COD) orders, refund will be issued to your bank account or UPI ID (you’ll be asked to provide details).

4. Exchange Option

• Keep the original packaging and invoice ready for smooth processing.
• If the return is due to personal dislike (not product fault), shipping charges may be deducted from the refund.

5. Our Commitment

We believe in building trust through transparency and quality. Every return request is handled carefully by our support team to ensure a smooth and fair experience.